affordable marine

Location: plainvilleCT 06062 Document ID: AD021-3U4O Posted on: 2019-01-1401/14/2019 Job Type: Regular

Job Schedule:Full-time
Part-time
Salary: $30000 -- $55000
Minimum Education: High School2019-02-13
 

Service Writer

We are currently seeking a Full-time/Part-time service writer to assist with day-to-day marine sales, parts, and service operations. 
Duties:
• Answer multi-line phone system effortlessly.
• Determine service needs and create detailed work orders with customers.
• Communicate with techs to verify parts needed for repairs & to ensure timely completions of work
• Provide and review estimates with customers
• Keep customers fully informed updated during entire work process.
• Keep repair orders organized and up to date.
• Review daily schedule 
• Create invoices and track payments
• Maintain service records and customer profile information in the computer system (Wallace)
• Assist in purchasing, stocking and selling marine related parts and accessories to customers(in-store, on-line)
• Keep the parts & accessory inventory maintained, organized, and stocked as needed.
• Assist in the sales of used boats, motors and trailers.
• All other assigned duties to be determined.
What we're looking for:
• 2+ years of service writer experience in Marine, RV or Auto.
• Excellent aptitude for sales and/or customer service
• Strong marine knowledge and mechanical aptitude
• Ability to estimate repair costs and time requirements, while tracking job performance
• Analytical skills to provide customer options for repairs, upgrades, extras.
• Solid written, verbal communication skills
• High level of organization and proficiency
• Ability to be self-motivated and self-directed
• Ability to multitask a must.
• Excellent time management skills
• Basic computer and typing skills
• Flexibility to work Saturdays and extended hours, when needed
Job Type: Full-time/part-time
Experience:
• service writer: 2 years (Preferred) Auto, Marine RV experience a +!