GRIMSHAW ARCHITECT LTD
Location: NEW HAVEN, CT 02476 Document ID: AA220-41MK Posted on: 2016-05-2905/29/2016 Job Type: RegularContract
Intern
Temporary
Job Schedule:Part-time
Salary: $35000 -- $40000 |
Accounts Receivable/Collections Clerk
Are you looking for an exciting new career or to advance your career? Do you want a great, fast paced, and challenging work environment? Advanced Test Equipment Rentals is looking for a highly motivated, customer service oriented team player to join our accounting department as an Accounts Receivable/Collections Clerk.
Responsibilities & Essential Duties:
• Works high volume customer collection calls and/or correspondence to collect overdue customer balances
• Process credit cards through on line secure software and post to customer accounts
• Provides customer service regarding collection issues, recommend account adjustments, resolve client discrepancies and short payments
• Ensures daily, weekly and monthly reporting to direct supervisor and participates in team meetings.
• Maintains customer files and makes sure that necessary documentation is received, noted, and filed
• Processes credit memos for assigned customers in accordance with company policy
• Processes AR transactions including offsets of debits and credits, write-off, etc. for approval and processing
• Resolves customer invoice collection and dispute issues. Requires partnering with Sales and other parties to resolve all customer invoice issues, including FIF, and bring to closure
• Monitors customer past due amounts. Contacts customers, as necessary, to work out payment arrangements or advises if orders have to be held
• Builds and maintains customer relationships and conducts miscellaneous customer contact (sending invoice copies, receipts, checking on status).
• Performs other assigned tasks and duties necessary to support the Accounting Department.
• Communicates to rental/sales agents customer past due and collection efforts; assist to streamline real time data to rental/sale agents.
• Creates reports on a weekly, monthly or fiscal year basis; Unapplied Credits, Unapplied Sales Invoice and Credit Card Invoices.
• Responsible for applying due diligence on aging and keeping accounts current by calling, fax, email and/or mail correspondence to customers as necessary and processes first time courtesy calls if account has been delinquent for 35 days.
• Update contact lists with each collection call to insure most accurate billing information.
Requirements:
• AS/AA or BS/BA in Finance, Accounting, Business Administration, or related Business area
• College degree preferred (Accounting or Finance)
• Minimum of 2 years A/R and Collections
• Strong computer skills: CRM and Great Plains experience preferred
• Basic understanding of GAAP
• Customer service oriented
• Great written and oral communications skills