VBRICK SYSTEMS, INC. Support Engineer Wallingford, CT Provide remote support for app usage & tech issues. Troubleshoot custmr prblms to idntfy solutions or sftwre defects. Use Salesforce Service Cloud sftwre to track intrnl & extrnl custmr interactions. Idntfy defects & resolve issues. Install & config test environs. Test sftwre releases, patches & bug-specific devlpmnt. Reqs: BS or foreign equiv in Elec Eng, Comp Sci, Info Mngmnt, Sftwre Eng, CIS, or Comp Networks + 3 yrs exp in custmr support, call center tech, tech support eng, support analyst, field eng, prdct consultant, or sales eng occ. Send CV to jobs@vbrick.com. Please reference code: SEGC