Nutmeg Consulting LLC

Location: HartfordCT 06106 Document ID: AA262-4BV4 Posted on: 2016-06-2806/28/2016 Job Type: Regular

Job Schedule:Full-time
Will not pay relocation expenses
Salary: $30000 -- $40000
Minimum Education: Associates2016-07-28
 

Jr. Business Analyst

The Jr. Business Analyst (Jr.BA) is an exempt salaried position.  The roles and responsibilities of the Jr.BA include but are not limited to the following activities involving Management, Team Members and the Customer

            Management:

The Jr. Business Analyst provides management with timely notification of customer service issues.  This person will alert management of any concerns with the accuracy of customer deliverables before they are made available to the customer, and any hardware or software needs for the training lab. The Jr.BA informs management of new business opportunities related to Nutmeg’s growth endeavors with existing or potential customers.

            Team:

The Jr. Business Analyst collaborates with the services team to help support the needs of the customer.  They volunteer for tasks and offer support to team members to alleviate work load.  The Jr.BA attends and participates in all scheduled meetings, collaborates with co-workers to keep workflow guides, website postings current, maintains training attendance and keeps other meeting attendance up to date.  The Jr.BA plays a supporting role to the services team members by helping to prepare for various projects and tasks.  Additional responsibilities include training small groups of customers on the proper use of a statewide data management system.

Customer:

The Jr. Business Analyst has two primary roles, first monitor the help desk and successfully address helpdesk tickets in a timely manner.  Second, conduct trainings on how to use the data management system and associated tasks that accompany that task.  The Jr. BA assists in preparing/analyzing data quality and other related reports prior to delivery.  They participate in the follow up with users identified as low performers by any of the quality or funder reports.  The Jr.BA assists the customer base with preparation for funder related data submission on an as needed basis as part of our Help Desk team. 

You can apply below for immediate consideration!