The French Cleaners

Location: West HartfordCT 06107 Document ID: AA434-4JOZ Posted on: 2016-10-2710/27/2016 Job Type: Regular

Job Schedule:Full-time
HOUR Hourly Wage: $11 -- $16 Minimum Education: Not Specified2016-11-26
 

Customer Service Representative (Full-Time)

French Cleaners Inc. is a 5th generation family business looking to add excited and passionate team members to help continue the success as one of “America’s Best Cleaners.”  Nestled right next to Blueback Square in West Hartford, French Cleaners has been at the heart of the community for over 100 years.  As a full-service Dry-Cleaning, Tailoring, and Laundry Service, French Cleaners provides the best care to clean and repair every type of garment or household.  French Cleaners Inc. prides itself on its “Couture Care” service and is looking for team members to help provide exceptional customer service and deliver a quality garment.  French Cleaners is truly “Where Miracles Happen”
 



French Cleaners is looking for Customer Service Representatives to interact with our customers and provide them the best experience possible.  These CSRs are the face of the business and a critical component to the customer experience.  

Responsibilities:
Greeting customers promptly and politely
Creating a friendly and lively atmosphere
Entering garment details into computer
Tagging clothes
Writing and communicating special instructions
Inspecting clothes for material type, defects, and potential processing risks

Key Skill Requirements:

  • Excellent ability to build rapport with customers
  • A friendly and polite personality is critical
  • Attention to detail
  • Professional dress and appearance
  • Good Listener
  • Computer/Phone Operation
  • Basic Knowledge of fabric and garment types
  • Willingness to learn multiple facets of job and assist in other areas
  • 1+ year of previous experience in retail is preferred

Benefits:
Flexible Scheduling/Hours – Open 6:30-6:00
Excellent Location – Blue Back Square
Employee Dry-Cleaning Discount
Part of a caring and engaged team
Full-Time benefits are available (Health insurance, vacation, 401k, etc)