This position, under direct supervision, serves as a subject matter expert associated with content, processes, and procedures associated with various FPI Systems and assists with consultancy activities for FPI and Associations. 

FPI Business Analyst’s responsibilities may include but are not limited to the following duties:

• Under direct supervision, assist in research and analysis of business and user needs, contributing to the development or revision of processes, documentation and training as required. 
• Work with more senior Business Analysts and management to continually develop and maintain a basic understanding of business software and systems and Association requirements.
• Analyze business functions in order to develop new or modified processes.
• Key examples into lab environments for use during implementation training.
• Assist in project implementation with customers either in person or hosting online training.
• Assist with functional requirements, develops and executes test plans and works with production issues.
• Competent to consider most business implications of the application of technology to the current business environment.
• Assess and validate activities to determine if solutions have fulfilled project requirements.
• Complete tasks in scheduled time and keep others informed of your progress.
• Act as liaison/resource to FPI customer staff via email, phone, instant message and act with the appropriate sense of urgency to customer issues at first-tier level.
• Learn and understand the impact or interruption to customer’s work processes when issues are presented. 
• Take initiative to avoid end-user production impacts resulting from issues “falling through the cracks”.
• Concisely share knowledge and information on FPI issues and resolutions through writing accurate documentation and knowledge gained through experience.
• Develop effective communication by creating concise, accessible documentation that clearly addresses specified issues.

Additionally, BA’s in the Credit Products group will also have the following duties:

• Maintain strong quality in systems changes by executing testing processes as they are assigned.
• Independently develop and execute test cases to test various functions of computer systems.
• Actively participate in the successful implementation of software rollouts. 
• Accurately document and communicate defects with developers and other team members.
• Prepare clear, easy-to-follow, and customer-focused release documentation for use by internal and external users.

• Bachelor’s degree in related field or equivalent experience.
• Previous experience or exposure to financial accounting concepts is desirable.
• Desire to resolve customer issues; strong follow through; proactive approach.
• Strong logic and problem solving skills, experience with balancing and reconciliation.
• Strong listening, verbal and written skills.
• Ability to work independently; demonstrates sense of urgency; works well individually and in a group.
• Strong business sense; professional maturity.
• Computer experience; Knowledgeable with computer processes, processing flows and MS office products, strong spreadsheet skills. Comfortable learning new software applications.

Apply online to: http://fpicareers.balancetrak.com/2016015/CTJ