Companions & Homemakers
Location: Farmington, CT 06032 Document ID: A9115-2MJI Posted on: 2015-04-2804/28/2015 Job Type: RegularJob Schedule:Full-time
Part-time
Minimum Education: Not Specified2015-05-28
After Hours Call Center Representative
After Hours Call Center Representative a work at home position
Companions & Homemakers, Connecticut's leading provider of home care for older adults, is seeking a Call Center Representative to join our team. This is a work at home postion and can be a full-time or part time hourly position that includes competitive wages, health coverage benefits, 401K, merit-based discretionary bonuses and paid training.
We have schedules available for Mornings, Evenings and Weekends
Applicants must be able to work a minimum of one day each weekend
Please note: Heavy call volume. Applicant must be able to multi-task, work well under pressure and prioritize. Our environment is different than that of a typical call-center environment. We treat each person who calls us with special care and consideration. We do not have scripts since each caller has a unique situation that we are committed to accommodate and service.
Job Title: After Hours Call Center Representative
Responsibilities:
-Triaging client and caregiver calls
-Coordinating coverage for elderly clients
-Handling client and caregiver issues and concerns
Requirements:
-Ability to identify problems and solve complex issues
-Ability to respond promptly to client and family needs
-Ability to focus, follow through and complete tasks in an environment that requires significant multi-tasking
-Professional phone presence
PLEASE INCLUDE A COVER LETTER AND SALARY REQUIREMENTS, ALONG WITH YOUR RESUME
CT DCP HCA 0000101