Confidential

Location: BridgeportCT 06604 Document ID: A8421-3HV8 Posted on: 2014-10-2010/20/2014 Job Type: Regular
Contract

Job Schedule:Full-time
Part-time
HOUR Hourly Wage: $18 -- $21 Minimum Education: Not Specified2014-10-21
 

Customer Service Representative

Service – Demonstrates strong commitment to meeting the needs of co-workers, management, clients, and community service projects
Tenacity – Consistent reward of passionately striving to achieve results. Conveys strong need to win. Reputation for not giving up.
Responsibility – Takes accountability for all work activities and personal actions; follows through on commitments.
Integrity – Iron clad. Does not ethically cut corners. Earns trust of co-workers. Puts organization above self interests.
Versatility – Capable of adapting to various tasks; wears many hats
Entrepreneurship – Recognizes opportunities for the program they are in, or in current/new products/services. Consider them in a businesslike manner and takes action; takes risks and achieves a business advantage.

We know that these qualities are hard to come by. That’s why we’ll give you the tools you need to meet your potential:

- Training. You’ll receive in-depth training to ensure you are fully prepared to represent our client to their customers.
- Support. Our management team is fully invested in your success, and we’ll be there to ensure you get the coaching and development you need to be successful.
- Motivation. We run regular contests and incentives to create an enjoyable work environment and help you maximize your performance.
- Opportunity. We have a formal development program to ensure that qualified team members are prepared for career opportunities within Inktel.

If you’re inspired to join an industry trendsetter that will challenge and reward you, keep reading. We’re ready to work with you.


Our Team is currently in search of a Customer Service Representatives. 
Responsibilities:
•    Strong communication skills
•    Result driven sales professional, must be motivated by $ $ $ 
•    Aptitude for learning, understanding and conveying services to customers 
•    Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of correct grammar 
•    Ability to think on your feet and a quick learner
•    Ability to maintain positive attitude and enthusiasm each and every day 
•    Proven record of attendance and team player
•    Call center experience a plus 
•    Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
•    Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
•    Explain products or services and prices, and answer questions from customers.
•    Obtain customer information such as name, address, and payment method, and enter orders into computers.
•    Record names, addresses, purchases, and reactions of prospects contacted.
•    Answer telephone calls from potential customers who have been solicited through advertisements.


Desired Skills and Experience

Telephone Representative Requirements:
•    Must have excellent hearing in order to respond to callers’ requests.
•    Must have the ability to deal with/make large number of calls.
•    Must be able to sit for long periods of time.
•    Must have good eye sight for reading computer screens.
•    Position requires the ability to interface with people in a positive manner.
•    Must be able to communicate effectively with customers, management, and co-workers.